Support request

Something not working?

Tell us what happened and which part of the platform it happened in. The more precise the description, the faster the fix, because the request lands with the team that owns that surface.

Technical
Something in the product is broken, slow, or not behaving the way it is documented.
Sales
Licensing, seats, renewals, invoices, or adding a product to an existing deployment.
Data Collection
Access, correction, export or deletion of personal data, and anything else covered by our Privacy Policy.

Urgent production issue

launch@shaffra.com

For data-related complaints, you can email us at dpo@shaffra.com. For all other complaints, email us at launch@shaffra.com. By clicking “send”, you acknowledge that your information is subject to our Privacy Policy.